Where do you start with AI? Begin with inspiration for AI use cases and supplement those ideas with Trailhead resources. Here’s some ways you can get inspired about use cases for AI. You can also use the Business Process Exercise to identify areas in your processes where AI can help make your team more productive.
Start with the Salesforce AI Use Case Library.
Take some informative Trailhead modules:
- Einstein Generative AI: Quick Look
- Artificial Intelligence for Business
- Artificial Intelligence for Marketing
- Data + AI + CRM: Quick Look
- Generative AI for Organizations
- Sales AI: Quick Look
- Agentforce Sales Actions for Sellers: Quick Look
- Einstein for Service: Quick Look
Watch some helpful videos about AI: