Analyze the performance of your AI agents. Agent Analytics is a tool specifically
designed for comprehensive session analysis. Built on the unified Session Tracing Data Model
(STDM), it captures every turn and event occurring in and across all your agent sessions. You
can then query the logged events to gain insights and optimize agent performance.
Required Editions
| Required Editions |
| Agent Analytics is available in Salesforce Enterprise, Performance, and Unlimited
Editions with Salesforce Foundations or Agentforce 1 Edition. |
Agent Analytics provides significant architectural improvements over the legacy version. The
data foundation has evolved from Data 360 objects based on copilot events to a unified model
based on the Analytics Foundation data model. Existing users are advised to upgrade to Agent
Analytics to ensure a seamless transition in the future and to gather sufficient data for
insights and data queries.
