---
schema_version: "1"
id: 195dc86cc6410d1dec8546b78fe02a29f09df90a3080baefc0752b234a083da1
title: Sales Cloud Einstein and Sandbox
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/einstein_sales_sandbox.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.einstein_sales_sandbox.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9920f85437a11c5677c5b33ae9803f236c81ded481d211dbfc7f7ac98c2df78f
description: Review which Sales Cloud Einstein features are available in sandbox.
products:
  - Sales
  - Cross Cloud
release: "264"
---
# Sales Cloud Einstein and Sandbox

Review which Sales Cloud Einstein features are available in sandbox.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience and Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud Einstein, which is available in <strong>Performance</strong>, and <strong>Unlimited</strong> editions, and for an extra cost in <strong>Enterprise</strong> Edition</td></tr></tbody></table>

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-einstein_sales-264-0-0-production-enus/13c193d3-11a5-49f2-8dbf-542c62890274/images/icon_tip.png)

Tip

- A sandbox environment is best suited for testing how Sales Cloud Einstein features work with architecture, workflows, and Lightning components. Because the data in a sandbox environment is limited, we recommend that you don’t evaluate the performance of the Einstein model based on what you see in sandbox. Instead, evaluate the model in a production org that has the required amount of historical data.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d4485e80">Feature</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d4485e83">Sandbox Support</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d4485e86">Notes</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e80 ">Einstein Lead Scoring</td>

            <td data-label="Sandbox Support" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e83 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-einstein_sales-264-0-0-production-enus/13c193d3-11a5-49f2-8dbf-542c62890274/resources-global/_corporate/images/checkmark.png" alt="Green checkmark"></span>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e86 ">
              <p>Einstein Lead Scoring requires at least six months of data, so make sure that
                you refresh the full sandbox.</p>
              <p style="margin-bottom:0;">Re-enable the feature in each new sandbox or when a
                sandbox is refreshed.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e80 ">Einstein Opportunity Scoring</td>

            <td data-label="Sandbox Support" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e83 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-einstein_sales-264-0-0-production-enus/13c193d3-11a5-49f2-8dbf-542c62890274/resources-global/_corporate/images/checkmark.png" alt="Green checkmark"></span>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e86 ">
              <p>Einstein Opportunity Scoring requires at least six months of data, so make sure
                that you refresh the full sandbox. </p>
              <p>If you use Opportunity Scoring without
                Performance or Unlimited editions or Sales Cloud Einstein licenses, sandbox isn’t
                supported.</p>
              <p style="margin-bottom:0;">Re-enable the feature in each new sandbox or when a sandbox is
                refreshed.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e80 ">Einstein Activity Capture </td>

            <td data-label="Sandbox Support" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e83 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-einstein_sales-264-0-0-production-enus/13c193d3-11a5-49f2-8dbf-542c62890274/resources-global/_corporate/images/checkmark.png" alt="Green checkmark"></span>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e86 ">Because sandbox is best for testing how Einstein Activity Capture works and how
              it looks, no data is copied from production to sandbox. After you set up Einstein
              Activity Capture in sandbox, any refresh of that sandbox turns off Einstein Activity
              Capture and removes all connected accounts from the sandbox.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e80 ">Inbox </td>

            <td data-label="Sandbox Support" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e83 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-einstein_sales-264-0-0-production-enus/13c193d3-11a5-49f2-8dbf-542c62890274/resources-global/_corporate/images/checkmark.png" alt="Green checkmark"></span>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e86 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e80 ">Recommended Connections</td>

            <td data-label="Sandbox Support" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e83 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-einstein_sales-264-0-0-production-enus/13c193d3-11a5-49f2-8dbf-542c62890274/resources-global/_corporate/images/checkmark.png" alt="Green checkmark"></span>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e86 ">Einstein Activity Capture is required.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e80 ">Einstein Email Insights</td>

            <td data-label="Sandbox Support" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e83 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-einstein_sales-264-0-0-production-enus/13c193d3-11a5-49f2-8dbf-542c62890274/resources-global/_corporate/images/checkmark.png" alt="Green checkmark"></span>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e86 ">Einstein Activity Capture is required.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e80 ">Sales Analytics</td>

            <td data-label="Sandbox Support" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e83 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-einstein_sales-264-0-0-production-enus/13c193d3-11a5-49f2-8dbf-542c62890274/resources-global/_corporate/images/checkmark.png" alt="Green checkmark"></span>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e86 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e80 ">Einstein Forecasting</td>

            <td data-label="Sandbox Support" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e83 ">&nbsp;</td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d4485e86 ">Einstein Forecasting requires two years of data, but sandbox environments
              support up to six months of data.</td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Create a Sandbox](https://help.salesforce.com/s/articleView?id=platform.data_sandbox_create.htm&type=5&language=en_US)
- [Refresh Your Sandbox](https://help.salesforce.com/s/articleView?id=platform.data_sandbox_refresh.htm&type=5&language=en_US)
- [Set Up Sales Cloud Einstein](https://help.salesforce.com/s/articleView?id=ai.einstein_sales_setup.htm&release=264.0.0&type=5 "Use the Sales Cloud Einstein Setup Assistant to get the targeted guidance you need for setting up the Sales Cloud Einstein features you want.")