Agentforce Data Library

Improve accuracy, add personalization, and build trust in gen AI responses when you assign data libraries to your Agentforce features. Agentforce Data Library uses grounding to index your knowledge articles and fields, your file uploads, or web sources, so that AI agents know which information to base responses on. With this index, AI agents can ensure the accuracy of LLM responses against your organization’s information so that you get the best results.

Required Editions

Available in: Lightning Experience

Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Platform or Einstein or Agentforce for Sales or Service add-on, or Agentforce Foundations

To use Agentforce Data Libraries, you must have Data 360 set up. Data libraries consume Data 360 credits.

To use Agentforce Data Library in a Data Cloud One companion org, use a custom retriever as the library's data source. Agentforce Data Library doesn't support Knowledge or Files as a data source in companion orgs.

	Dive deeper into Salesforce Help. What Are Data Libraries? Using Retrieval Augmented Generation
	Use Trailhead to build and test your skills. Agentforce Data Library Basics Retrieval Augmented Generation: Quick Look
	Get started with data library setup. Setting Up Data Libraries
	Integrate data libraries with AI agents. Use the Answer Questions with Knowledge Action Answer Questions with Knowledge Customize the Knowledge Action prompt template in Prompt Builder
	Explore all data library enabled features. Agentforce Agents Einstein Service Replies for Chat