---
schema_version: "1"
id: 1470e8c21e30979c728890cd93c9d02c867366a6a7fdcd61124942798ea15448
title: Search Layouts Limitations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/customize_searchlayout_notes.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.customize_searchlayout_notes.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f869ae624e4bf76d66f0b85d5a7fac177ffdc954e028482e000b180655720417
description: Understand the restrictions around search layouts.
products:
  - Cross Cloud
release: "264"
---
# Search Layouts Limitations

Understand the restrictions around search layouts.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d28516e36">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d28516e36 ">To change search layouts:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d28516e36 ">Customize Application</td>

        </tr>
      </tbody>
    </table>

## General Search Layout Limitations

- If a search layout isn’t available for an object, the object isn’t searchable and you can’t customize the search layout.
- For the Salesforce mobile app, only the first six fields are shown in the layout.
- The search results layouts for Accounts, Contacts, Leads, and Opportunities also apply to the search results displayed for duplicate leads.
- For Personal, Contact Manager, Group, and Professional editions, search layouts override page layout settings. If a field is included in the search layout but hidden in the page layout, that field is visible in search results.
- After you define an autonumber type name field for your record and remove the autonumber name field from the layout, you can’t click the record in the global search bar.

## What Search Layouts Don’t Control

- Search layouts don’t apply to Salesforce CRM Content, campaign members, opportunity teams, or account teams.
- Search layouts don’t control which fields are searched for keyword matches. The list of fields searched is the same across Salesforce.
- Custom buttons on search results pages aren’t supported in Lightning Experience.

## Search Layout Field Limitations

- In layouts for lookup phone dialogs, don’t remove the Phone field. If you do, users can’t use the directory search results to enter a phone number into a SoftPhone dial pad.
- You can’t remove a unique identifying name field such as Account Name or Opportunity Name from the search layouts. You must include these fields in the layout. The exceptions are objects with an auto-number name, such as cases. For these objects, you can exclude the name field from the layout.
- You can’t add long text fields such as Description or Solution Details to search layouts.
- You can add all available fields to a search layout, even fields that are hidden from users.
- Search layouts don’t override field-level security. If you include a field in the search layout that field-level security hides from users, users don’t see that field in their search results.
- To visually differentiate business accounts from person accounts in account search results, add the Is Person Account field. This field shows the person account icon (![Person Account Icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/search/images/perAccounts16.png)), and you can make it the first column in the layout. Otherwise, Account Name is the first column.
- For Email Message, adding the fields HTML Body or Related To to the search layout can cause errors in Lightning Experience. These fields are supported in Salesforce Classic only.