---
schema_version: "1"
id: 511ad4be42fd3526fa24482bb611733bd5d247bd229ec463cdc4a201f5b57f61
title: "Agent Topic: Insights Business Objectives"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/copilot_topics_ref_insights_business_objectives.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.copilot_topics_ref_insights_business_objectives.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e83278f661748b705256282b010e8063c19cd93df240c96025e4349dd5a5ee59
description: Use the Insights Business Objectives topic to get recommendations to improve Key Performance Indicators (KPIs) based on your store's data.
release: "264"
---
# Agent Topic: Insights Business Objectives

Use the Insights Business Objectives topic to get recommendations to improve Key Performance Indicators (KPIs) based on your store's data.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Developer, Unlimited, and Enterprise Editions with B2B or D2C Commerce</td></tr></tbody></table>

## Topic Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">API Name</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">CommunicateWithCustomers</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Included Copilot Actions</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p> Format Commerce Insights </p>
              <p>Get Business Objectives</p>
              <p> Identify Object by Name </p>
              <p style="margin-bottom:0;"> Identify Record by Name </p>
            </td>

          </tr>
        </tbody>
      </table>

## Examples of Utterances Classified to This Topic

- “What's the average order value for my store?”
- “What's the site conversion rate per day for my store?”
- “Show me the insights for the average order value for this web store.”

#### See Also

- [Merchant Agent for Commerce](https://help.salesforce.com/s/articleView?id=commerce.comm_agent_merchant.htm&language=en_US)
- [Agentforce for Commerce](https://help.salesforce.com/s/articleView?id=commerce.comm_agent.htm&language=en_US)