---
schema_version: "1"
id: ca671fedab5bf3e5b8c534d86ca6bcf18125f2a89c8ecd000e374d970a434330
title: "Agent Topic: Commerce Promotions"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/copilot_topics_ref_commerce_promotions.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.copilot_topics_ref_commerce_promotions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9c7a0471fa17d03ccb7c43c11d0a6ccd531bf1a66f04e32a19adb87ced9e2b03
description: Use the Commerce Promotions topic to create promotions or get promotion suggestions and templates for a Commerce store.
release: "264"
---
# Agent Topic: Commerce Promotions

Use the Commerce Promotions topic to create promotions or get promotion suggestions and templates for a Commerce store.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Developer, Unlimited, and Enterprise Editions with B2B or D2C Commerce</td></tr></tbody></table>

## Topic Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">API Name</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">CommunicateWithCustomers</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Included Copilot Actions</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Create Promotions</p>
              <p>Get Commerce Promotion Templates</p>
              <p>Identify Object by Name</p>
              <p style="margin-bottom:0;">Identify Record by Name</p>
            </td>

          </tr>
        </tbody>
      </table>

## Examples of Utterances Classified to This Topic

- “Help me create a promotion.”
- “Design a promotional campaign.”
- “Give me ideas for a promotion.”
- "Develop a promotional strategy."
- "Provide a sample promotion template."

#### See Also

- [Merchant Agent for Commerce](https://help.salesforce.com/s/articleView?id=commerce.comm_agent_merchant.htm&language=en_US)
- [Agentforce for Commerce](https://help.salesforce.com/s/articleView?id=commerce.comm_agent.htm&language=en_US)