---
schema_version: "1"
id: 73e0d74db10dfd910b3295633319474ad7ab4bcc20fd3a07f3b5d783dda2d2a5
title: Set the Transcription Model for the Speech to Text Agent Action
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/copilot_set_transcription_model_speech_to_text.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.copilot_set_transcription_model_speech_to_text.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e574faac16565b5aa28b2b5bffb631efded2cd5e43526354a116fb9a746e6dd2
description: To control which model transcribes your audio, set the transcription model for the Speech to Text agent action.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Set the Transcription Model for the Speech to Text Agent Action

To control which model transcribes your audio, set the transcription model for the Speech to Text agent action.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions. <a href="https://help.salesforce.com/s/articleView?id=ai.agent_setup_explore_types.htm&amp;release=264.0.0&amp;type=5" title="Learn about agent types and default templates for specific clouds and common use cases.">Required add-on licenses vary by agent type.</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d130672e78">User Permissions Needed</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d130672e81">&nbsp;</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d130672e78 ">To build and manage Employee agents:</td>

            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d130672e81 ">
              <p>Manage AI Agents</p>
              <p dir="ltr">OR</p>
              <p style="margin-bottom:0;" dir="ltr">Customize Application</p>
            </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/images/icon_note.png)

Note The Transcription Model parameter isn't available in the legacy Agentforce Builder. To set a transcription model, use Agentforce Builder in Agentforce Studio, Flow, or the REST API.

1. From the App Launcher, enter Agent, and select **Agentforce Studio**, and then click **Agents**.
2. Select the agent that you use to convert speech to text. If you don't have one, click **New Agent** and [create one](https://help.salesforce.com/s/articleView?id=ai.agent_setup_create.htm&type=5&language=en_US).
3. On the Explorer panel, expand **Subagents** and select any subagent.
4. Under Actions Available For Reasoning, expand **Convert Speech to Text** to show its input parameters.
5. Next to **Transcription Model**, click **Agent Populated**. The **Create Custom Variable** dialog opens.
6. Enter a **Name** for the variable. The **API Name** is populated automatically.
7. For **Data Type**, select **String**.
8. Optionally, enter a description to help the agent understand the variable's purpose.
9. In the **Default Value** field, enter the transcription model value.
    
    Enter the exact value, such as `whisper-v3-turbo` or `elevenlabs-scribe-v2`. Any other value returns an invalid input error.
    
    ![Create Custom Variable dialog with the Default Value field set to a transcription model](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/generative_ai/images/agentforce_variable_transcription_model.png)
10. Save your changes.

#### See Also

- [Considerations and Limitations for Speech to Text in Agentforce](https://help.salesforce.com/s/articleView?id=ai.copilot_speech_to_text_considerations.htm&type=5&language=en_US)