---
schema_version: "1"
id: 75efbb76696832e042daffb89ff0f8abab95886bb06e16fc2cd5988052aa6802
title: Customize Excluded Domains for the Search the Web Agent Action
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/copilot_customize_excluded_domains.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.copilot_customize_excluded_domains.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 749b520883ed86faf595d1f1a870267a39a141f7b1b30d6f60e8199db452e1c0
description: Limit web search results by excluding specific websites from the Search the Web agent action. Exclude the domains you don't want so your agents skip those sources and retrieve more relevant information.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Customize Excluded Domains for the Search the Web Agent Action

Limit web search results by excluding specific websites from the Search the Web agent action. Exclude the domains you don't want so your agents skip those sources and retrieve more relevant information.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions. <a href="https://help.salesforce.com/s/articleView?id=ai.agent_setup_explore_types.htm&amp;release=264.0.0&amp;type=5" title="Learn about agent types and default templates for specific clouds and common use cases.">Required add-on licenses vary by agent type.</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d156196e80">User Permissions Needed</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d156196e83">&nbsp;</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d156196e80 ">To build and manage Employee agents:</td>

            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d156196e83 ">
              <p>Manage AI Agents</p>
              <p dir="ltr">OR</p>
              <p style="margin-bottom:0;" dir="ltr">Customize Application</p>
            </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/images/icon_note.png)

Note The Search the Web agent action isn't supported in Government Cloud.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/images/icon_note.png)

Note For existing agents, if you don't see Excluded Domains, re-add the Search the Web agent action to access it.

## Customize Excluded Domains

Excluded domains determine which websites the Search the Web action leaves out of results.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/images/icon_important.png)

Important To make changes to your agent, it must be in a draft state. If your agent is committed, [create a draft](https://help.salesforce.com/s/articleView?id=ai.agent_versions_draft.htm&type=5&language=en_US).

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/images/icon_note.png)

Note These steps cover one way to set excluded domains in Agentforce Builder. You can also set the excluded domains in Script view.

1. From the App Launcher, enter Agent, and select **Agentforce Studio**, and then click **Agents**.
2. Select the agent that you use for web search. If you don't have a web search agent, click **New Agent** and [create one](https://help.salesforce.com/s/articleView?id=ai.agent_setup_create.htm&type=5&language=en_US).
3. In the Explorer panel (1), expand **Subagents** (2) and select the **General Web Search** (3) subagent.
4. Under Actions Available For Reasoning, expand **Search The Web** (4).
5. Next to the Excluded Domains input, click the value dropdown (5), and then select **Create a variable** (6).
    
    To enter domains directly instead of using a variable, if the value shows Agent Populated, select Remove variable. Click the value again, select Empty String, and then enter the domains.
    
    ![Agentforce Builder showing the General Web Search subagent with Search the Web action expanded and Excluded Domains input highlighted](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/generative_ai/images/agentforce_web_search_excluded_domains_create_variable.png)
    
    The Create Custom Variable dialog opens.
6. In the Create Custom Variable dialog, enter a name for the variable and [configure the variable's settings](https://help.salesforce.com/s/articleView?id=ai.agent_builder_variables_create.htm&release=264.0.0&type=5 "Use variables to store and reuse values in your agent’s reasoning and control how an agent makes decisions. For example, when you assign a variable to an action input, your agent can use only the assigned variable to fill the value of the input.").
7. In the **Default Value** field, enter up to 10 excluded domains as a comma-separated list. For example: `reddit.com, quora.com`.
    
    Enter domains without `http://`, `https://`, or `www`. The action accepts these prefixes, but they aren't required.
    
    ![Create Custom Variable dialog with excludedDomains variable showing comma-separated domains in Default Value field](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/generative_ai/images/agentforce_web_search_excluded_domains.png)
8. Click **Create**.
9. Save your changes.

## Customize Excluded Domains in the Legacy Builder

1. From Setup, in the Quick Find box, enter Agent, and then select **Agentforce Agents**.
2. Select the agent that you use for web search, and click **Open in Builder**. If you don't have a web search agent, click **New Agent** and [create one](https://help.salesforce.com/s/articleView?id=ai.agent_setup_create.htm&type=5&language=en_US).
3. If your agent is active, [deactivate it](https://help.salesforce.com/s/articleView?id=ai.copilot_setup_activate_deactivate.htm&release=264.0.0&type=5 "Activate your agent to make it available to your customers or employees. When an agent is deployed to one or more channels, including the Agentforce panel, activating the agent makes it immediately available to your users.").
4. In Agentforce Builder, open the **General Web Search** subagent. If you don't have the subagent, [add it from the asset library](https://help.salesforce.com/s/articleView?id=ai.agent_topics_add_asset.htm&release=264.0.0&type=5 "Add a standard subagent to your agent to start from an example built to handle a common business use case. Or add a custom subagent that you built yourself. When you add a subagent to your agent from the asset library, a copy of the subagent is added to your agent.").
5. Select **This Subagent's Actions**.
6. Select **Search The Web**.
7. Click **Edit Action**.
8. In the Inputs section, navigate to **Excluded Domains**, and enter up to 10 excluded domains as a comma-separated list in the **Configuration Input** field. For example: `wikipedia.org, reddit.com`.
    
    Enter domains without `http://`, `https://`, or `www`. The action accepts these prefixes, but they aren't required.
9. Save the action.