This action updates fields on a verified customer’s contact ID, such as the email
address, phone number, or postal address.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with Foundations, or Agentforce 1 or Einstein
1 Editions
|
Action Details
To use this action, customize it according to your business’s security standards. We recommend
configuring your agent to confirm the requester's identity before completing this action on
their behalf. See Maintain Trust with Agentforce Actions.
| API Name |
UpdateVerifiedContact |
| Reference Action Type |
Flow |
| Reference Action |
Update Customer Contact |
| Does this action execute one or more prompt templates? |
No |
