Slack | Send a Slack Direct Message

Sends a Slack direct message (DM). The message is visible in a DM between the user and the recipient.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations, or Agentforce 1 or Einstein 1 Editions
User Permissions Needed  
See Common User Access for Standard Agent Actions.

Action Details

API Name SendSlackDirectMessage
Reference Action Type Standard Action
Does this action execute one or more prompt templates? No
Required Setup Set up and manage Agentforce in Slack.