Creates and schedules appointments.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions with Foundations or
Agentforce 1 Editions
|
Action Details
| API Name |
CreateAndScheduleAppointmentForScheduler |
| Reference Action Type |
Flow |
| Reference Action |
agentAppt |
| Does this action execute one or more prompt templates? |
No |
Considerations
- When rescheduling or modifying an appointment, a service appointment ID must be
provided.
- If a guest user successfully books an appointment, this action creates a lead.
- This action requires that you provide the time slot in the time zone of the service
territory.
