Collects the details required to schedule a service appointment. For example, if the
user wants to schedule an appointment, this action asks for details such as the date, subagent,
service resource, and so on.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions with Foundations or
Agentforce 1 Editions
|
Action Details
| API Name |
CollectAppointmentDetailsForScheduler |
| Reference Action Type |
Flow |
| Reference Action |
collAppt |
| Does this action execute one or more prompt templates? |
No |
Considerations
- This action expects the names of appointment subagents, service territories, and service
resources. It doesn't support IDs of these objects.
