Scheduler | Cancel Appointment For Scheduler

Cancel the specified service appointments.

Required Editions

Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Foundations or Agentforce 1 Editions
User Permissions Needed  
See Common User Access for Standard Agent Actions.

Action Details

API Name CancelAppointmentForScheduler
Reference Action Type Flow
Reference Action CancelAppointment
Does this action execute one or more prompt templates? No

Considerations

  • Requires the service appointment IDs to cancel.
  • Before calling this action, first call the List Appointments for Scheduler action.
  • Verified users can only cancel their own appointments.