---
schema_version: "1"
id: 0bed23b10617a34f43120634930794d0d3976855d060e80f07a21d718799a23a
title: Sales | Lead Nurturing | Draft Nudge Email
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/copilot_actions_ref_sales_sdr_draft_nudge_email.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_sales_sdr_draft_nudge_email.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e9d21fe62fd3d25eb2d87a8b5f3940590d93e9438d49deb0ed9d2d08a6865e37
description: Drafts a follow-up email to a lead who has not yet replied to an earlier email.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Sales | Lead Nurturing | Draft Nudge Email

Drafts a follow-up email to a lead who has not yet replied to an earlier email.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Foundations or <strong>Agentforce 1</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d79211e73">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d79211e73 ">To use Agentforce SDR</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d79211e73 ">Use Agentforce SDR Agent App</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d79211e73 ">See <a href="https://help.salesforce.com/s/articleView?id=ai.agent_actions_common_perms.htm&amp;type=5&amp;language=en_US" target="_blank">Common User Access for Standard Agent
              Actions</a>.</td>

        </tr>
      </tbody>
    </table>

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">API Name</td><td class="slds-cell-wrap" style="vertical-align:top;">DraftNudgeEmail</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td><td class="slds-cell-wrap" style="vertical-align:top;">Standard Action</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action</td><td class="slds-cell-wrap" style="vertical-align:top;">Follow up Agentforce SDR Email</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Does this action execute one or more prompt templates?</td><td class="slds-cell-wrap" style="vertical-align:top;">Yes</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Required Setup</td><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=sales.einstein_sdr_setup.htm&amp;type=5&amp;language=en_US" target="_blank">Set Up Agentforce Lead Nuturing</a></td></tr></tbody></table>

## SDR Agent: Draft Nudge Email

This action calls the Follow up Agentforce SDR Email prompt template. This prompt template provides SDR agent with the context it needs via CRM data from the lead record in order to generate a personalized email to the lead. The prompt template also includes information about the lead's previous email reply, and whether the lead owner has Inbox enabled.

## Considerations

Removing this action will break SDR agent's ability to draft follow-up emails to new and updated leads.