---
schema_version: "1"
id: 1fe7b2386aa6ef39e2f99d8ccaf6eb35b4941a78deec4a5298f5c12a47f62c57
title: Sales | Coach | Give Feedback on Qualification Stage
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/copilot_actions_ref_sales_coach_qualification_feedback.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_sales_coach_qualification_feedback.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f57f6dc53e22f631ad82c2da85c43ca6575bdb413a5144079df5573b69d95d36
description: Provides sales reps with coaching and guidance on how well they’ve qualified a specific opportunity.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Sales | Coach | Give Feedback on Qualification Stage

Provides sales reps with coaching and guidance on how well they’ve qualified a specific opportunity.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Foundations or <strong>Agentforce 1</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d133696e73">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d133696e73 ">To use Agentforce Sales Coach:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d133696e73 ">Use Agentforce Sales Coach</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d133696e73 ">See <a href="https://help.salesforce.com/s/articleView?id=ai.agent_actions_common_perms.htm&amp;type=5&amp;language=en_US" target="_blank">Common User Access for Standard Agent
              Actions</a>.</td>

        </tr>
      </tbody>
    </table>

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">API Name</td><td class="slds-cell-wrap" style="vertical-align:top;">GiveOppQualificationFdbk</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td><td class="slds-cell-wrap" style="vertical-align:top;">Prompt Template</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action</td><td class="slds-cell-wrap" style="vertical-align:top;">sales_coach_agent_impl__getQualificationFeedback</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Does this action execute one or more prompt templates?</td><td class="slds-cell-wrap" style="vertical-align:top;">Yes</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Required Setup</td><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=sales.sales_agents_coach_setup_overview.htm&amp;type=5&amp;language=en_US" target="_blank">Setup Agentforce Sales Coach</a></td></tr></tbody></table>

## Sales Coach Agent: Give Feedback on Qualification Stage and Prompt Templates

This action calls the Get Qualification Stage Feedback prompt template. This prompt template provides Sales Coach agent with the context it needs via CRM data from the opportunity record in order to accurately analyze a sales rep’s pitch. The prompt template also includes qualification questions that are used to assess how well the sales rep understands the deal and prospect’s needs. All of this is used to generate feedback for the sales rep. The categories for how feedback is broken down are also captured in the prompt template.

## Considerations

Removing this action will break Sales Coach agent's ability to analyze sales pitches for opportunities in the Qualification stage.

#### See Also

- [_Salesforce Help:_ Sales Coach Agent](https://help.salesforce.com/s/articleView?id=sales.sales_agents_coach_parent.htm&type=5&language=en_US)