---
schema_version: "1"
id: 4671f2e8ab17843198b77f5f0100f8e09d0493c336983d97ee08324a6a816806
title: Sales | Coach | Give Feedback on Needs Analysis Stage
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/copilot_actions_ref_sales_coach_needs_analysis_feedback.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_sales_coach_needs_analysis_feedback.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6e5f4d188d6ec61c74c038129ee7773b675a26550abc319f8bdad3b57285e30a
description: This agent action provides a sales representative with feedback on a sales pitch for an opportunity.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Sales | Coach | Give Feedback on Needs Analysis Stage

This agent action provides a sales representative with feedback on a sales pitch for an opportunity.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Foundations or <strong>Agentforce 1</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d158024e73">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d158024e73 ">To use Agentforce Sales Coach:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d158024e73 ">Use Agentforce Sales Coach</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d158024e73 ">See <a href="https://help.salesforce.com/s/articleView?id=ai.agent_actions_common_perms.htm&amp;type=5&amp;language=en_US" target="_blank">Common User Access for Standard Agent
              Actions</a>.</td>

        </tr>
      </tbody>
    </table>

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">API Name</td><td class="slds-cell-wrap" style="vertical-align:top;">GiveOppNeedsAnalysisFdbk</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td><td class="slds-cell-wrap" style="vertical-align:top;">Prompt Template</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action</td><td class="slds-cell-wrap" style="vertical-align:top;">sales_coach_agent_impl__getNeedsAnalysisFeedback</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Does this action execute one or more prompt templates?</td><td class="slds-cell-wrap" style="vertical-align:top;">Yes</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Required Setup</td><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=sales.sales_agents_coach_setup_overview.htm&amp;type=5&amp;language=en_US" target="_blank">Setup Agentforce Sales Coach</a></td></tr></tbody></table>

## Sales Coach Agent: Give Feedback on Needs Analysis Stage and Prompt Templates

This action calls the Get Needs Analysis Stage Feedback prompt template. To analyze a sales rep’s pitch, the template provides the Sales Coach agent with CRM data from the user and the opportunity record. The template also includes questions to assess how well the sales rep understands the deal and prospect’s needs. The information is then used to generate feedback for the sales rep.

## Considerations

If you remove this action, Sales Coach agent can’t analyze sales pitches for opportunities in the Needs Analysis stage.

#### See Also

- [_Salesforce Help:_ Sales Coach Agent](https://help.salesforce.com/s/articleView?id=sales.sales_agents_coach_parent.htm&type=5&language=en_US)