Interprets the user’s input to determine which object the user is referring to and then
returns a list of matching object names so other actions can be taken. For example, if the user
enters, “List the opportunities for the Acme account” in the Agentforce panel, the action
identifies that the user is requesting information related to the Account object and Opportunity
object.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with Foundations, or Agentforce 1 or Einstein
1 Editions
|
Action Details
| API Name |
IdentifyObjectByName |
| Reference Action Type |
Standard Action |
| Does this action execute one or more prompt templates? |
No |
Considerations
- This action works with any searchable standard objects supported by the User Interface
API and any searchable custom objects. External objects are not supported.
- Renamed objects are supported (for example, if Account is renamed to Hospital).
- Multiple objects can be identified in a single query.
- Object synonyms are supported for common standard objects. For example, if a user’s
request includes the word “deal,” the action can determine that the user is referring to
an opportunity. Customization of synonyms isn’t supported.
