Service | Get Case By Verified Case Number

Returns a case associated with a given verified contact ID and case number.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, UnlimitedEinstein 1 Edition, Agentforce 1 Edition, and Developer Editions.
User Permissions Needed  
See Common User Access for Standard Agent Actions.

Section Title

API Name GetCaseByVerifiedCaseNumber
Reference Action Type Flow
Reference Action Get Case By Case Number
Does this action execute one or more prompt templates? No