This action updates the scheduled delivery time to the time slot selected by the
customer.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited Editions with
the Einstein for Sales, Einstein for Service, or Einstein Platform add-ons. |
Action Details
To use this action, customize it according to your
business’s security standards. We recommend configuring your agent to confirm the
requester's identity before completing this action on their behalf. See Maintain Trust with Agentforce
Actions.
| API Name |
FinalizeNewDeliveryTime |
| Reference Action Type |
Flow |
| Reference Action |
Finalize New Delivery Time |
| Does this action execute one or more prompt templates? |
No |
