Assigns the service appointment selected by the dispatcher to a service resource, in the
gap identified in the service resource’s schedule on a specific date. This action is one of the
actions provided by the Agentforce: Field Service Actions feature.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with the Agentforce or Einstein for Field Service or
Industry add-on or included in Einstein 1 Edition or Agentforce 1 Edition for Field
Service. Requires each user to have the Agentforce or Einstein for Field Service or
Industry add-on to access the action.
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