Get Started with Custom Lightning Types

These resources are available to help you customize your agent’s interface.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions. Access to some standard agent actions requires additional add-on licenses.
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Understand the feature

Learn what custom Lightning types are, how they work, and when to use them.

Custom Lightning Types Overview

Start building

Create a new Lightning type in Setup and choose its definition method: Apex  or Object.

Create a Custom Lightning Type

Use an Apex class

Override the default input and output components for types that inherit structure from Apex.

Apex-Based Custom Lightning Types

Check compatibility

Review limitations for Agentforce.

Considerations and Limitations for Custom Lightning Types

Integrate and Test

Assign your custom Lightning type to an agent action and verify the behavior in Agentforce Builder.

Integrate a Custom Lightning Type with an Agent Action