Integrate a Custom Lightning Type with an Agent Action

Connect a custom Lightning type to an agent action's input or output to apply your custom user interface.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions. Access to some standard agent actions requires additional add-on licenses.
  1. Open the agent action that you want to edit.
  2. Configure the rendering for the appropriate agent action input or output.
    • For the action's input, edit the Input Rendering parameter and select your custom Lightning type.
    • For the action's output, edit the Output Rendering parameter and select your custom Lightning type.
  3. Save the agent action.