Service | Get Cases for Verified Contact

Returns a list of cases related to a given verified contact ID.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Einstein for Sales, Einstein for Service, or Einstein Platform add-on.
User Permissions Needed  
See Common User Access for Standard Agent Actions.

Action Details

API Name GetCasesForVerifiedContact
Reference Action Type Flow
Reference Action Get All Cases for Contact
Does this action execute one or more prompt templates? No