---
schema_version: "1"
id: dceec1a5c7f767b21f96a9132f781cb3c18f43837c7f9decb9fa2802c0126d03
title: Agentforce Grid Troubleshooting and Tips
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agentforce_grid_troubleshooting.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agentforce_grid_troubleshooting.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 44e62d070480960f11bcdc232047e7a4137d7958194a44708d12f4a4b7567286
description: Here are some tips to use as you start experimenting with Grid.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Agentforce Grid Troubleshooting and Tips

Here are some tips to use as you start experimenting with Grid.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions. <a href="https://help.salesforce.com/s/articleView?id=ai.agent_setup_explore_types.htm&amp;release=264.0.0&amp;type=5" title="Learn about agent types and default templates for specific clouds and common use cases.">Required add-on licenses vary by agent type.</a></td></tr></tbody></table>

- You can include up to 1,000 rows in your worksheet.
- If your cells aren’t updating, wait about 30 seconds and then refresh the page.
- If you need rich text formatting, use AI to convert text to HTML.
- To import related records, use Lookup columns.
- If you aren’t getting the performance or cost you like, try switching models.
- Be prescriptive in your AI prompts. Clearly separate prompt instructions and data. For example, use this prompt:
    
    You will be given a list of tasks. Based on the task descriptions and due dates, identify the highest priority task. Here is the list of tasks: {Task list}
    
    Instead of this prompt:
    
    Summarize {Task List} and identify the highest priority task.
- Use the F6 key to navigate between the worksheet header, grid, and side panel.