Agentforce Grid is a powerful spreadsheet-like tool for orchestrating and testing AI
features, such as prompts and agents, quickly within Salesforce. You create AI workflows where
each column builds on the last, taking you from raw data to insight to action.
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Agentforce Grid is based on a familiar spreadsheet layout—organized into workbooks and
worksheets—but reimagined for AI. In this smart workspace, rows represent jobs, while columns
function as dynamic, sequential actions. Workflows process from left to right, using data and
action columns. Data columns query standard Salesforce objects or Data Cloud data model
objects and action columns calculate formulas, update records, and so on. Action columns also
include AI columns that can generate LLM content or run agents.
Any column can run conditionally, with run criteria specified in a formula that uses
Salesforce Expression Language. The run condition makes sure that resource-heavy AI steps only
run on rows that meet specific criteria. Also, before running these operations at, consult the
built-in Billing Calculator for a real-time, credits-per-row estimate of your Flex Credit
usage. You can proactively gauge the cost impact of your AI, Agent, and Prompt Template
columns.