Test Agents

Test your AI agents at scale with a flexible, AI-driven testing workflow in Agentforce Studio Testing Center. Build test suites, generate test cases, and run evaluations across many scenarios at once in a spreadsheet-inspired interface designed to help you validate and debug agent conversations.

Required Editions

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This article applies to:

New Testing Center in Agentforce Studio (Beta)
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This article doesn't apply to:

Legacy Agentforce Testing Center in Setup
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.

Testing agents in Agentforce Studio Testing Center lets you simulate conversations at scale and evaluate how your agent responds across many inputs at once. Instead of testing one scenario at a time, you build a test suite, provide test cases, and run the whole set together. Scorers automatically evaluate each response so you can quickly identify where your agent is falling short before it reaches users.

To build test cases, you can fast-track with AI-generated scenarios based on your agent's specific subagents and actions, or use data linked through an Agentforce Data Library. You can also manually craft and upload your own test cases, or automate test runs using the Testing Center API to integrate testing into your development workflow.

After generating test cases, select from built-in scorers or develop custom scorers tailored to your business needs. Track test history and manage all your test suites from the same spreadsheet-inspired interface.