---
schema_version: "1"
id: 2959c3ece9c59961db324e82a3f7192dd29422545082c19d429015f6b75cf8e9
title: Select Scorers
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_studio_testing_center_evaluations.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_studio_testing_center_evaluations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: dfef6fdce0d6ee7d570ed2f49778dcd512903461e559f70626faf6128cf15ea9
description: Scorers measure your AI agent’s performance across key areas. Default scorers are always tested, but you can select quality metrics to focus your tests on specific areas.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Select Scorers

Scorers measure your AI agent’s performance across key areas. Default scorers are always tested, but you can select quality metrics to focus your tests on specific areas.

### Required Editions

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          <td class="slds-cell-wrap" style="vertical-align:top;"><a name="agent_studio_testing_center_evaluations__image_ewv_dvs_c3c"><!-- --></a>
            <div><img id="agent_studio_testing_center_evaluations__image_ewv_dvs_c3c" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/generative_ai/resources/images/checkmark.png" alt="green checkmark"></div>
            <p style="margin-bottom:0;"><strong>This article applies to:</strong></p>
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          <td class="slds-cell-wrap" style="vertical-align:top;">New Testing Center in Agentforce Studio (Beta)</td>

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          <td class="slds-cell-wrap" style="vertical-align:top;"><a name="agent_studio_testing_center_evaluations__image_qxv_cvs_c3c"><!-- --></a>
            <div><img id="agent_studio_testing_center_evaluations__image_qxv_cvs_c3c" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/generative_ai/resources/images/crossmark.png" alt="red crossmark"></div>
            <p style="margin-bottom:0;"><strong>This article doesn’t apply to:</strong></p>
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          <td class="slds-cell-wrap" style="vertical-align:top;">Legacy Agentforce Testing Center in Setup</td>

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<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions. <a href="https://help.salesforce.com/s/articleView?id=ai.agent_setup_explore_types.htm&amp;release=264.0.0&amp;type=5" title="Learn about agent types and default templates for specific clouds and common use cases.">Required add-on licenses vary by agent type.</a></td></tr></tbody></table>

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          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d48785e119">User Permissions
            Needed</th>
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          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d48785e119 ">To create tests in the Testing Center:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d48785e119 ">
            <p>Manage Agentforce Grids</p>
            <p>AND</p>
            <p style="margin-bottom:0;">Manage Agentforce Testing</p>
          </td>

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    </table>

Default scorers include response accuracy, subagent assertion, and action assertion. To match your testing goals, you can add quality-focused scorers like completeness, coherence, conciseness, and latency. Selecting the right mix of scorers gives you the best insights to strategically refine and improve your agent.

Once Agentforce finishes generating tests, they appear under Test Cases. Depending on the size and complexity of the request, this process can take anywhere from a few minutes to several hours. You may need to refresh the testing suite to see your test cases.

From Testing Center, you can edit the tests inline or download them as a CSV.