---
schema_version: "1"
id: 9df24fbed6e7ce99a3a0bd406713ffeb236078332d64c5a86d34706f18177f12
title: Create the Agentforce (Default) Agent in the Legacy Builder
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_setup_enable_default.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_setup_enable_default.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f899bd8beb88b9d7b47bfc05a50d65fc97fc339eaf51ab1a30ba8c9d163e36c6
description: Help your employees accomplish key business tasks in Salesforce and Slack with the default AI assistant for Salesforce CRM.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Create the Agentforce (Default) Agent in the Legacy Builder

Help your employees accomplish key business tasks in Salesforce and Slack with the default AI assistant for Salesforce CRM.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions. <a href="https://help.salesforce.com/s/articleView?id=ai.agent_setup_explore_types.htm&amp;release=264.0.0&amp;type=5" title="Learn about agent types and default templates for specific clouds and common use cases.">Required add-on licenses vary by agent type.</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d162918e76">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d162918e76 ">To create Agentforce (Default):</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d162918e76 ">
              <p>Manage AI Agents AND the required permissions for your
                agent type</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Customize Application</p>
            </td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/images/icon_important.png)

Important Starting June 17, 2025, Agentforce (Default) will not include new features or improvements and isn’t available in new Salesforce environments. We recommend migrating to Agentforce Employee agent for continued enhancements and support. If you plan to transition to Agentforce Employee agent or make related license changes, complete the migration of your existing Agentforce (Default) agents in advance to avoid potential disruption in agent availability. If you can't complete the migration in advance, you can create new agents after the transition, which can involve some downtime. See [Migrate from Agentforce (Default) to Agentforce Employee Agent](https://help.salesforce.com/s/articleView?id=ai.migrate_agentforce_default_to_aea.htm&type=5&language=en_US).

1. From Setup, in the Quick Find box, enter Audit, Analytics, and Monitoring and select **Einstein Audit, Analytics, and Monitoring Setup**.
2. Turn on the **Enable the Agentforce (Default) Agent** setting.

The default Agentforce agent is created and appears in the listview on the Agents Setup page. You can only have one Agentforce (Default) agent.

To launch Agentforce (Default) for Lightning Experience and mobile users, [give users access](https://help.salesforce.com/s/articleView?id=ai.copilot_setup_user_access.htm&release=264.0.0&type=5 "Give your employees access to the default Agentforce agent by assigning permissions to users.") and then [activate your agent](https://help.salesforce.com/s/articleView?id=ai.copilot_setup_activate_deactivate.htm&release=264.0.0&type=5 "Activate your agent to make it available to your customers or employees. When an agent is deployed to one or more channels, including the Agentforce panel, activating the agent makes it immediately available to your users."). To launch Agentforce (Default) on Slack, see [Set Up and Manage Agentforce in Slack](https://slack.com/help/articles/36218109305875-Set-up-and-manage-Agentforce-in-Slack).

- **[Give Users Access to Agentforce (Default)](https://help.salesforce.com/s/articleView?id=ai.copilot_setup_user_access.htm&release=264.0.0&type=5)**  
    Give your employees access to the default Agentforce agent by assigning permissions to users.