Swarming | Send Slack Udpates

Sends updates to Slack channels and members as part of the swarming process. Handles member invitations, message updates, and error reporting for Slack integration.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Service add-on
User Permissions Needed
To execute actions in Agentforce (Default): Use Agentforce Default Agent
To use prompt templates: Prompt Template User

Action Details

API Name

SendSlackUpdates

Action Type Standard
Reference Action Type Standard Action
Inputs collaborationAppId, isPrivate, reopenMethod, swarmId, swarmMembersNotAddedUsingOmni, validSwarmMembers, wasUnarchived
Outputs errorMessage
Does this action execute one or more prompt templates? No