Creates a new Slack thread inside an existing Slack Channel for the swarm conversation.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Service add-on |
| User Permissions Needed | |
|---|---|
| To execute actions in Agentforce (Default): | Use Agentforce Default Agent |
| To use prompt templates: | Prompt Template User |
Action Details
| API Name | CreateSlackSwarmThread |
| Action Type | Standard |
| Reference Action Type | Standard Action |
| Inputs | recordId, slackAppId, slackTeamId, slackChannelId, swarmRecordName, swarmOwner, swarmDescription |
| Outputs | swarmId, collaborationRoomId, slackChannelId, slackChannelName, collaborationUrl, isSalesforceChannel, isPrivate, isArchived, swarmType, isSuccess |
| Does this action execute one or more prompt templates? | No |