Swarming | Complete Swarm Records

Sets the status of Swarm and Swarm Member records to Closed and sets completion timestamps.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Service add-on
User Permissions Needed
To execute actions in Agentforce (Default): Use Agentforce Default Agent
To use prompt templates: Prompt Template User

Action Details

API Name CompleteSwarmRecords
Action Type Standard
Reference Action Type Standard Action
Inputs recordId, swarmId
Outputs collaborationAppId, errorMessage
Does this action execute one or more prompt templates? No