---
schema_version: "1"
id: 037c5c334f4a40f4017edc75f0124e51510092ee35cca1c665614e3e5beacf97
title: Slack | Summarize a Channel
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_ref_slack_summarize_channel.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_ref_slack_summarize_channel.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 66f02cdfc5cee214d54ab59a9fb0394c1fdfb61ff991fe88a198e17831afcca7
description: Provides a summary of channel messages for a specified channel and time frame. Channel summaries default to seven days and can be up to 30 days.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Slack | Summarize a Channel

Provides a summary of channel messages for a specified channel and time frame. Channel summaries default to seven days and can be up to 30 days.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Foundations, or <strong>Agentforce 1</strong> or <strong>Einstein 1</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d72578e77">User Permissions Needed</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d72578e80">&nbsp;</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d72578e77 d72578e80 ">See <a href="https://help.salesforce.com/s/articleView?id=ai.agent_actions_common_perms.htm&amp;type=5&amp;language=en_US" target="_blank">Common User Access for Standard Agent
              Actions</a>.</td>

        </tr>
      </tbody>
    </table>

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">API Name</td><td class="slds-cell-wrap" style="vertical-align:top;">SummarizeAChannel</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td><td class="slds-cell-wrap" style="vertical-align:top;">Standard Action</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action</td><td class="slds-cell-wrap" style="vertical-align:top;">SummarizeAChannel</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Does this action execute one or more prompt templates?</td><td class="slds-cell-wrap" style="vertical-align:top;">Yes</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Required Setup</td><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://slack.com/help/articles/36218109305875-Set-up-and-manage-Agentforce-in-Slack" target="_blank">Set up and manage Agentforce in Slack</a></td></tr></tbody></table>

## Summarize a Channel and Prompt Templates

By default, this agent action calls the summarize channel standard invocable action which uses the Summarize Channel prompt template.

If you like, you can create your own [prompt template](https://help.salesforce.com/s/articleView?id=ai.prompt_builder_build_template.htm&language=en_US) to customize the format of the output. After you create your prompt template, change the instructions in the General Slack Subagent to reference your new prompt template. For example, you can update the General Slack Subagent to something like:

When asked to Summarize a Slack Channel, use the "Summarize a Slack Channel" action. Set the summaryTemplateName input variable to "Slack\_Incident\_Summary."

## Guidelines and Considerations

- The default time period of a summary is seven days.
- Summaries can be requested for up to 30 days.

#### See Also

- [Set up and manage Agentforce in Slack](https://slack.com/intl/en-in/help/articles/36218109305875-Set-up-and-manage-Agentforce-in-Slack)
- [Connect Salesforce and Slack](https://slack.com/intl/en-in/help/articles/30754346665747-Connect-Salesforce-and-Slack)