Recalls a submitted approval request, withdrawing it before a final decision. Use this
when an in-progress approval needs to be canceled, such as when it was submitted in error, the
record changed, or approval is no longer required. The user provides the approval submission
name and may optionally add recall comments. The action returns a result summary and success
indicator confirming whether the recall was completed.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions
of Revenue Cloud Advanced and Revenue Cloud Billing with the Agentforce Employee Agent
add-on. It requires Einstein GPT, the Agentforce Service Agent add-on, the Flex
Credits Metering add-on, and the Usage Management add-on. |
Action Details
| API Name |
RecallApprovalSubmission |
| Reference Action Type |
Flow |
| Reference Action |
RecallAppvlSbms |
| Does this action execute one or more prompt templates? |
Yes |
| Required Setup |
Set Up Agentforce for Revenue Cloud
|
Input
- Approval Submission Name: The auto-generated name of the approval submission
record.
- Comments: The comments provided by the user for recalling the approval submission.
Optional
Output
- Recall Result Summary: Stores the message notifying the user about the result of the
recall action.
Guidelines and Considerations
- Only the original submitter and approval admins will be able to recall the approval
submission.
