---
schema_version: "1"
id: d368f697a1f1e93d6c44c403899f4ecf9bc8196d03b74c844df8b5d59336bd8d
title: Revenue | Find Products
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_ref_revenue_find_products.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_ref_revenue_find_products.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e897b46ec4a6fc3597bbfa4692bdf837f0a40e00a429c1d6b639b4a929c3ffaf
description: The Find Products agent action searches the product catalog for items that match a user’s input query. It returns product names, IDs, and structured details to support conversational product discovery in Agentforce.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Revenue | Find Products

The Find Products agent action searches the product catalog for items that match a user’s input query. It returns product names, IDs, and structured details to support conversational product discovery in Agentforce.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions of Revenue Cloud Advanced or Revenue Cloud Billing and Agentforce Employee Agent add-on.</td></tr></tbody></table>

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          <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d119249e67">User Permissions Needed</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d119249e70">&nbsp;</th>
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          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d119249e67 d119249e70 ">See <a href="https://help.salesforce.com/s/articleView?id=ai.agent_actions_common_perms.htm&amp;type=5&amp;language=en_US" target="_blank">Common User Access for Standard Agent Actions</a>.</td>

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| User Permissions Needed |   |
| --- | --- |
| To execute actions in Employee agents: | See [Manage Employee Agent Access](https://help.salesforce.com/s/articleView?id=ai.agent_manage_aea_access.htm&release=264.0.0&type=5 "Control user access to specific Agentforce Employee agents with permission sets or profiles. In Agentforce Builder, use the Agent Access page. In the legacy Agentforce Builder, use the Agent Access tab.") |
| To run flows: | Run Flows |

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">API Name</td><td class="slds-cell-wrap" style="vertical-align:top;">FindProducts</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td><td class="slds-cell-wrap" style="vertical-align:top;">Flow</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action</td><td class="slds-cell-wrap" style="vertical-align:top;">Find Products</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Does this action execute one or more prompt templates?</td><td class="slds-cell-wrap" style="vertical-align:top;">No</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Required Setup</td><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=ind.qocal_agentforce_quote_mgmt.htm&amp;language=en_US" target="_blank">Quote Management with Agentforce</a></td></tr></tbody></table>

## Find Products Action

The Find Products agent action uses a search term to locate matching catalog items and return them as a structured product list. It supports conversational queries, lemmatization (plural → singular), and filtering workflows.

Input

- Search Term – A keyword or phrase provided by the user. Plurals are normalized to singular form.

Output

- Product Names – List of product names found.
- Product IDs – 18-character Product2 IDs of matching records.
- Product Details – Structured details for each product.
- Is Successful – Boolean flag for success.
- Error Message – String with error details when the action fails.

## Guidelines and Considerations

For best results, [enable indexing](https://help.salesforce.com/s/articleView?id=ind.product_catalog_configure_search_options.htm&type=5&language=en_US) and [semantic search](https://help.salesforce.com/s/articleView?id=ind.product_catalog_semantic_search.htm&type=5&language=en_US).