Public Sector | Get Unprocessed Regulatory Codes

Gets the regulatory codes that are relevant to a public complaint for which regulatory code violations don’t exist.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Public Sector add-on or included in Public Sector for Agentforce 1 Service Edition. Requires each user to have the Agentforce for Public Sector add-on to access the action.
User Permissions Needed
To use the Get Unprocessed Regulatory Codes action: Public Sector Access permission set
See Common User Access for Standard Agent Actions.

Action Details

API Name GetUnprocessedRgltyCodes
Reference Action Type Flow
Reference Action

Get Unprocessed Regulatory Codes for the Complaint (pss_agent__GetUnprocessedRgltyCodes-1)

Does this action execute one or more prompt templates? No