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Public Sector | Find Similar Complaints Against Perpetrator

Finds similar complaints against a perpetrator related to a public complaint.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Public Sector add-on or included in Public Sector for Agentforce 1 Service Edition. Requires each user to have the Agentforce for Public Sector add-on to access the action.
User Permissions Needed
To use the Find Similar Complaints Against Perpetrator action: Public Sector Access permission set
See Common User Access for Standard Agent Actions.

Action Details

API Name FindSmlrCmpltAgnstPerpetrator
Reference Action Type Flow
Reference Action

Find Similar Complaints Against Perpetrator (pss_agent__FindSmlrPerpetratorCmplt-1)
Does this action execute one or more prompt templates? No

See Also