Creates an assessment record for a public complaint.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Public Sector add-on or included in Public Sector for Agentforce 1 Service Edition. Requires each user to have the Agentforce for Public Sector add-on to access the action. |
| User Permissions Needed | |
|---|---|
| To use the Create Assessment for Public Complaint action: |
Public Sector Access permission set AND Industries Assessment permission set |
| See Common User Access for Standard Agent Actions. | |
Action Details
| API Name | CreateAsmtForPublicCmplnt |
| Reference Action Type | Flow |
| Reference Action |
Create Assessment for Public Complaint (pss_agent__CreateAsmtForPublicCmplnt-1) |
| Does this action execute one or more prompt templates? | No |