Program and Case Management | Prepare Participant Summary

Generates a summary about a participant by using the participant record and related records.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Nonprofit add-on or included in Agentforce 1 Nonprofit Edition. Requires each user to have the Agentforce for Nonprofit add-on to access the action.
Permissions Needed
To execute actions in Employee Agent agents: SEE THIS PAGE FOR DETAILS
To run flows: Run Flows
To run prompt templates: Execute Prompt Templates
To generate the summary: Programs Assistive AI

Action Details

API Name PrepareParticipantSummary
Reference Action Type Prompt Template
Reference Action

Prepare Participant Summary

(prepareParticipantSummary

Does this action execute one or more prompt templates?

Yes

Prepare Participant Summary prompt template

Guidelines and Considerations

  • Include key words in your requests to the agent, such as summarize, tell me about, overview, or how is [person] doing.
  • Clear your agent conversation history between participants to avoid confusion.
  • If a field's API name differs from its label, add it to the list of fields in the instructions.