Chooses the optimal journey for each subscriber to maximize message engagement.
Required Editions
| Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Sales, Einstein for Service, or Einstein Platform add-ons, and in Enterprise and Unlimited Editions with Marketing Cloud Next and Marketing Cloud Engagement+. |
| User Permissions Needed | |
|---|---|
| See Common User Access for Standard Agent Actions. | |
Action Details
| API Name | selectJourney |
| Reference Action Type | Standard Action |
| Reference Action |
Marketing Cloud: Select Journey (selectJourney) |
| Does this action execute one or more prompt templates? | Yes |
| Required Setup | Enable AI Features in Marketing Cloud Next |
Journey Selection with a Prompt Template
This action calls the Journey Decisioning Selection prompt template. This template executes a flow that creates a data extension containing the subscribers, sorted into the optimal journeys to use in Journey Builder in Marketing Cloud Engagement.
Considerations
- This action is intended for use only in Marketing Cloud journeys.
- For additional details, see Considerations for the Journey Decisioning Agent.