Manufacturing | ​Search Customer Accounts​​

Validates the agent session and searches for customer accounts by using a provided email address, phone number, or account name.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited Editions with the Agentforce for Manufacturing add-on license or included in Agentforce 1 Manufacturing Edition. Requires each user to have the Agentforce for Manufacturing add-on to access the action.
User Permissions Needed
See Common User Access for Standard Agent Actions.

Action Details

API Name SearchCustomerAccounts
Reference Action Type Flow
Does this action execute one or more prompt templates? No