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Media | Get Media Products

Gets a filtered list of media products that are part of a price book and match a search phrase. Users can provide various search phrase combinations that can include product name, SKU, code, and price range. If users aren't sure about the product they are looking for, the action can also get products based on price book name.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developerr Editions with the Agentforce for Media add-on or included in Agentforce 1 Media Edition. Requires each user to have the Agentforce for Media add-on to access the action.
User Permissions Needed
To run flows: Run Flows
To get media products: Media Cloud Base User permission set
See Common User Access for Standard Agent Actions.

Action Details

API Name GetMediaProducts
Reference Action Type Flow
Reference Action Get Media Products (media_opp_flows__GetMediaProducts)
Does this action execute one or more prompt templates? No
Required Setup

Ad Products and Services in Advertising Sales Management

Configure Ad Product and Service Prices

Guidelines and Considerations

  • If a user provides the name of price book that isn't available, the action can't find products.
  • If a user provides a price range, the action retrieves a list of products whose prices fall within the range in the user's specified price book.
  • If a user specifies any other product information apart from name, SKU, and code in the search phrase, the action doesn't consider those values when finding matching products.
  • If a user specifies a search phrase that includes the product name, SKU, or code, the action only retrieves products with an exact match.

See Also