Agentforce IT Service | Summarize Releae

Summarizes key details of a release record such as description, status, type, and related records, knowledge, and tasks when a user requests an overview.

Required Editions

Available in: Lightning Experience
Available in: Unlimited Edition with Agentforce for Service add-on license. Requires each user to have the Agentforce for IT Service Desk add-on to access the action.
User Permissions Needed  
See Common User Access for Standard Agent Actions.

Action Details

API Name SummarizeReleae
Reference Action Type Prompt Template
Reference Action Summarize Release
Does this action execute one or more prompt templates? Yes