Searches for configuration items (CIs) in the CMDB based on the user's filter criteria. The action extracts filter values into separate parameters to return the most relevant list of matching CIs and generates a summary of the results.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions with the AI Agents
for Employees add-on license. |
Action Details
| API Name |
SearchConfigurationItems |
| Reference Action Type |
Flow |
| Reference Action |
Search Configuration Items |
| Does this action execute one or more prompt templates? |
Yes |