Agentforce IT Service | Schedule Outlook Meeting

Schedules a meeting on the Outlook calendar based on the user's input. The action captures the required meeting details and creates the calendar event for the specified attendees.

Required Editions

Available in: Lightning Experience
Available in: Unlimited Edition with Agentforce for Service add-on license. Requires each user to have the Agentforce for IT Service Desk add-on to access the action.
User Permissions Needed  
See Common User Access for Standard Agent Actions.

Action Details

API Name ScheduleOutlookMeeting
Reference Action Type Flow
Reference Action Schedule Outlook Meeting
Does this action execute one or more prompt templates? Yes