Identifies and associates hardware with an incident automatically when an employee
reports an issue. This action writes a real-time lookup of assigned assets to ensure that
tickets include accurate configuration data and accelerate the resolution process.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions with the AI
Agents for Employees add-on license. |
Action Details
| API Name |
RetrieveAssignedAssets |
| Reference Action Type |
Flow |
| Reference Action |
Retrieve Assigned Assets |
| Does this action execute one or more prompt templates? |
Yes |
