Agentforce IT Service | Get Available Software For Employee

Searches and retrieves a list of available software applications based on the user's search query. The action understands the intent of the user's input to return the most relevant software options and generates a summary of the matching results.

Required Editions

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with the AI Agents for Employees add-on license.

User Permissions Needed
See Common User Access for Standard Agent Actions.

Action Details

API Name	GetAvailableSoftwaresForEmployee
Reference Action Type	Flow
Reference Action	Get Available Softwares For Employee
Does this action execute one or more prompt templates?	Yes