Sales | Get Related Notes

Gets a list of the latest related note records within a date range, based on a user’s query. This action is used within Agentforce Sales Management.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Sales or Agentforce for an Industry add-on, or included in Agentforce 1 Sales or an Industry Edition. Requires each user to have the Agentforce for Sales or Agentforce for an Industry add-on to access the actions.
User Permissions Needed  
To use a Sales Management agent: Use Agentforce Sales Management permission set
To use Agentforce Account Management: Use Agentforce Account Management permission set
See Common User Access for Standard Agent Actions.

Action Details

API Name GetRelatedNotes
Reference Action Type Flow
Does this action execute one or more prompt templates? No
Required Setup

Set Up Agentforce Account Management

Set Up Notes

Guidelines and Considerations

  • In the Agentforce panel, this action can only be initiated through the Sales Management agent.
  • The agent filters for notes created within the last 30 days.