Send a confirmation or document-request email to the policyholder about a filed claim.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations, or Agentforce 1 or Einstein 1 Editions |
| Permissions Needed | |
|---|---|
| See Common User Access for Standard Agent Actions. |
Action Details
| API Name | SendClaimEmail |
| Reference Action Type | Flow |
| Does this action execute one or more prompt templates? | No |
| Required Setup | Set Up the Claims Service Customer Assistance Agent |