Financial Services | Create Case for Account Closure

Creates a case to initiate a financial account closure request for the selected account and closure reason.

Required Editions

Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited Editions with Financial Services Cloud
User Permissions Needed
To use Financial Services Cloud:

Financial Services Cloud Extension

OR

FSC Service

See Common User Access for Standard Agent Actions.

Action Details

API Name CreateCaseForAccountClosure
Reference Action Type Integration Procedure
Reference Action AccountClosure_CreateCase
Does this action execute one or more prompt templates? No